Privacy Policy

Last updated: 28 February 2026

When you visit our website or contact us, we collect certain information about you. In this privacy notice, we explain how we process that information. We always handle your data carefully and store it securely. If you have any questions or want to know what data we hold about you, please contact us. We may update this privacy notice when necessary. We recommend reviewing this notice regularly to stay informed of any changes.

1. When does this privacy notice apply?

This privacy notice applies to all personal data we process and all domains related to us. It covers personal data of everyone who has contacted us or visited our website, including visitors, customers, and business contacts. Personal data includes any information that can identify you directly or indirectly, such as your name, phone number, IP address, customer number, or browsing behavior.

2. Who uses your data?

BiHosting Internet Services is responsible for this website and therefore is the party responsible for processing your personal data as described in this privacy notice.

3. Whose data do we use?

We process personal data of everyone who contacts us or visits our website. This includes visitors, individual customers, corporate customers, and contact persons of our partners.

4. How do we obtain your data?

We collect data directly from you when you create an account or fill out forms on our website.

5. What data do we use?

To provide our services, we use your personal data such as full name, email address, and payment details.

6. Why do we use your data?

We use your personal data only within legal boundaries and service requirements. We process your data to provide customer support, deliver technical services, and fulfill our legal obligations.

7. How long do we keep your data?

We retain your personal data for as long as required by law and as long as necessary for the purpose of providing our services.

8. With whom do we share your data?

We share your personal data only with third parties required for service delivery (such as payment systems and server infrastructure), within strict security procedures. We do not sell personal data to third parties for marketing purposes.

9. Where do we store your data?

We process and store your data on secure servers located within the European Economic Area (EEA) or Turkey.

10. How secure is your data with us?

We take all necessary organizational and technical measures (including encryption and firewall protection) to safeguard your data.

11. What are your rights?

Regarding your personal data, you have legal rights such as access, correction, deletion (right to be forgotten), restriction of processing, and objection.

12. Which rules apply to this privacy notice?

Our privacy policy is prepared in accordance with applicable local laws and KVKK/GDPR compliance principles.

13. Which cookies do we use?

To improve user experience, we use essential, functional, and analytics cookies on our website.

14. What do we do with minors' data?

Our website is not intended for minors. If you are under 18, you must use our website under the supervision or permission of a parent or legal guardian.

15. Do you have questions about this policy?

If you have questions about this privacy policy or want to make a request regarding your data, please contact us at [email protected] (or your current support address). We are happy to help.